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Team
A growing team behind every intelligent move.
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Amal Gopal
Co‑founder & CEO
MIA
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Zubair Md
Co‑founder & Product Lead
MIA
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Ananthakrishnan
Head of Engineering
MIA
Redefining how humans work with AI.
We’re a team of creators, engineers, and thinkers building.
Trusted by users.
Our mission is to help growing businesses build AI‑ready operations.
MIA partners with small and mid‑size teams to connect their tools, structure their data, and embed AI into day‑to‑day workflows—so they can scale operations without scaling headcount.
Every feature we ship is focused on helping these teams launch faster, serve customers better, and grow revenue with confidence.
Our vision is to bring AI‑driven operations to every growing business.
We want companies that still run on spreadsheets, manual updates, and disconnected tools to have the same advantages as software‑first teams. MIA gives them a single AI layer that connects systems, coordinates work, and makes intelligent decisions in the background.
Every product we build moves us toward a future where any business—no matter its size or tech stack—can scale like a modern SaaS company, powered by MIA.
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Built on intelligent foundations
The foundations that combine productized AI, implementation support, and ongoing optimisation—so teams see value fast and keep improving.
Customer‑ready AI agents
Launch branded assistants for support, onboarding, and FAQs without needing a full‑time ML team.
Workflow automation engine
Turn playbooks into automated flows that route requests, update systems, and notify humans when it matters.
Analytics & insights
See which journeys perform, where customers get stuck, and how automation impacts revenue and response times.
Integrations
Connect CRMs, helpdesks, internal tools, and data warehouses so MIA stays in sync with your stack.
Advisory & success
Our team helps you design use cases, measure impact, and roll out AI safely across your organisation.
Stats
Built on intelligent foundations
99.5%
Average uptime across our early pilot deployments.
6
Companies we've partnered with so far.
93%
Average satisfaction score from our first customers.
40K+
Conversations automated so far across all pilots.
Overview
MIA platform performance at a glance.
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MIA Platform
MIA helps teams automate customer support, streamline internal workflows, and make smarter, data‑driven decisions with software that understands context.
MIA customers
06 active workspaces in production.
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Focusing
Conversation optimisation and faster response times.
42%
42%
Team Productivity Boost
workflow efficiency achieved using MIA automation.
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Testimonial
“MIA makes our tools feel connected. I can log in each day and the workspace already knows what the team was working on yesterday.”
I was surprised by how smooth MIA felt. It understands how our team works and instantly brings me back to the right tasks and conversations.
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I never expected an operations platform to feel this intuitive. It remembers our progress and makes it feel like we\’re picking up the same conversation every time.
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